This Privacy Policy applies to the Reelova mobile application (hereinafter the "Application") provided by ATHLETIC APPAREL, LLC ("we", "us", or the "Service Provider"). Reelova is a streaming platform for licensed short-form vertical dramas. This policy describes how the Application handles data and your rights regarding it.
Depending on the features you use, Reelova may let you create an account, sign in, subscribe, purchase virtual Coins, save viewing activity, and stream licensed short-form dramas. We collect only the information needed to provide and secure these features.
This may include:
To stream content, your device connects over the internet to our servers (api.reelovaapp.com). We process network and device information to authenticate requests, deliver videos, maintain service security, and diagnose failures.
If you voluntarily email our support address, we will see the email address you write from and any information you choose to include, used only to respond to your request.
We use information to:
We do not sell your personal information. We do not use your account information to build profiles unrelated to operating and improving Reelova.
The Application is distributed through the Google Play Store. Google may process certain information in connection with app installation and updates under its own privacy policy (Google Play Services). This is handled by Google, not by us.
Payment and distribution providers, including Google Play and Apple where applicable, may process purchase and device information under their own policies. We may also use infrastructure, authentication, security, customer-support, and content-delivery providers to operate Reelova. Those providers receive only the information needed for their services.
We do not sell or rent personal data. We may disclose information only:
We retain account, transaction, and support information for as long as needed to provide the service, resolve disputes, comply with legal obligations, and enforce our agreements. You may request deletion of eligible personal data by contacting support.
If you have contacted our support address, any email correspondence is retained only as long as needed to resolve your request. You may request deletion of such correspondence at any time by emailing support@reelovaapp.com. We will respond within 7 business days.
We use reasonable technical and organizational safeguards, including encrypted transmission and access controls. No internet service can guarantee absolute security.
The Application is offered globally. If you are accessing the Application from outside the United States, please be aware that your data may be transferred to and processed in the United States and other countries where our service providers operate.
Mexico (LFPDPPP) — Users in Mexico have rights under the Ley Federal de Protección de Datos Personales en Posesión de los Particulares, including ARCO rights (Access, Rectification, Cancellation, and Opposition). To exercise these rights, contact support@reelovaapp.com.
Brazil (LGPD) — Users in Brazil have rights under Lei Geral de Proteção de Dados (Law No. 13,709/2018), including the right to access, correct, delete, and port their data. To exercise these rights, contact support@reelovaapp.com.
European Economic Area (GDPR) — Although the Application is not primarily targeted at EEA residents, users in the EEA have rights under the General Data Protection Regulation. To the extent we process any limited technical data, the legal bases are performance of a contract (delivering the streaming service, Article 6(1)(b) GDPR) and our legitimate interest in maintaining the security and stability of the service (Article 6(1)(f) GDPR).
California (CCPA / CPRA) — California residents have specific privacy rights. We do not "sell" or "share" personal information as those terms are defined under California law.
Regardless of your location, you may:
To exercise any of these rights, email support@reelovaapp.com. We will respond within 7 business days.
The Application is not directed to children under 13 years of age, and we do not knowingly collect data from children under 13. Some series may contain themes intended for mature audiences. If you are a parent or guardian and believe your child has provided us with information, please contact support@reelovaapp.com and we will promptly delete it.
This Privacy Policy may be updated from time to time to reflect changes in the Application or applicable law. The "Last updated" date at the top of this page will be revised whenever changes are made. Continued use of the Application after such changes constitutes acceptance of the updated policy. For material changes, we will provide reasonable notice within the Application or through other appropriate means.
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact:
To request deletion of your data, please email support@reelovaapp.com with the subject line "Data Deletion Request". We will process your request within 7 business days.